Onsite Senior SDET & Change Delivery Lead

American Unit Inc.; Omaha (NE); On-site; USD 90,000 - 130,000; Full time

Job summary

American Unit Inc. in Omaha, NE is seeking a Senior SDET (Testing and Change Management Consultant) to lead onsite testing, change management, release planning, and customer-facing cutovers.

The role partners with business stakeholders and cross-functional teams to develop test plans and readiness activities, ensuring releases are delivered with minimal disruption. The ideal candidate has 7–15 years of experience in testing, change management, release coordination, and deployment activities,

Qualifications

• 7–15 years of relevant experience in testing, change management, release management, deployment coordination, or related solution delivery roles.
• Strong experience developing and managing comprehensive test plans in complex business or technology environments.
• Demonstrated ability to partner with business stakeholders to support successful solution delivery.
• Experience leading change management activities, including stakeholder communications, training coordination, and organizational readiness planning.
• Experience creating and executing release, deployment, and cutover plans that minimize business disruption.
• Proven experience planning and managing customer-facing cutovers, including cross-functional coordination and implementation risk mitigation.
• Strong background in defect tracking, test execution management, issue resolution, and readiness reporting.
• Preferred experience in customer support, customer service, contact center, or other service-oriented environments.
• Strong understanding of how system, process, or operational changes can impact customer experience and business continuity.
• Excellent communication, facilitation, and stakeholder management skills.
• Highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment.
• Ability to work onsite and collaborate effectively with project teams, business users, and leadership.

Responsibilities

• Develop, manage, and maintain comprehensive test plans that support successful solution delivery and business readiness.
• Partner closely with business stakeholders to understand requirements, align testing activities, and ensure solutions meet business needs.
• Lead and coordinate testing efforts across project phases, including planning, execution, tracking, defect management, and stakeholder reporting.
• Support change management activities, including stakeholder communications, training coordination, change impact assessments, and organizational readiness planning.
• Create and execute release and deployment plans that reduce business disruption and support seamless adoption.
• Plan and manage customer-facing cutovers, ensuring operational teams, support teams, business users, and technology partners are aligned and prepared.
• Coordinate cross-functional teams throughout testing, deployment, cutover, and post-release support activities.
• Identify and mitigate implementation risks related to testing gaps, user readiness, business continuity, customer experience, and operational impact.
• Facilitate readiness checkpoints, status meetings, go/no-go discussions, and post-implementation reviews.
• Communicate clearly with stakeholders at all levels to keep teams informed, aligned, and accountable.
• Support adoption by ensuring training, communications, support materials, and transition activities are delivered on time.
• Maintain focus on customer experience and service continuity throughout the change, release, and deployment lifecycle.

Skills

Testing

Change management

Release management

Deployment coordination

Stakeholder management

Communication

Job description

American Unit Inc. in Omaha, NE is seeking a Senior SDET (Testing and Change Management Consultant) to lead onsite testing, change management, release planning, and customer-facing cutovers.

The role partners with business stakeholders and cross-functional teams to develop test plans and readiness activities, ensuring releases are delivered with minimal disruption. The ideal candidate has 7–15 years of experience in testing, change management, release coordination, and deployment activities,