Onsite Security & Robotics Monitoring Specialist

Cobalt; Provo (UT); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Health/vision/dental

Life insurance

401k

Vacation/sick leave

Job summary

Cobalt AI operates on-site monitoring to elevate physical safety across enterprise locations, combining AI with human specialists for 24/7, verified oversight of surveillance, alarms, and access control systems.

The role is an onsite operations position (not engineering), with midshift hours 4:00PM–12:30AM MT. You’ll monitor robots, update clients, and escalate issues per site guidelines, while maintaining calm professionalism under pressure.

Qualifications

• Strong communication and critical thinking under pressure.
• Reliable, team-first attitude and high attention to detail.
• Experience with security, dispatch, monitoring, or customer service is a plus.

Responsibilities

• Monitor live patrols performed by autonomous indoor security robots.
• Oversee alarms, door activity, and camera feeds tied to access control systems.
• Track system performance and elevate operational issues when needed.
• Log detailed reports and communicate with Engineering or Support as required.
• Communicate with clients via robot, phone, or text during incidents.

Skills

Communication

Critical thinking

Calm under pressure

Team player

Attention to detail

Customer service

Security/monitoring experience

Job description

Cobalt AI operates on-site monitoring to elevate physical safety across enterprise locations, combining AI with human specialists for 24/7, verified oversight of surveillance, alarms, and access control systems.

The role is an onsite operations position (not engineering), with midshift hours 4:00PM–12:30AM MT. You’ll monitor robots, update clients, and escalate issues per site guidelines, while maintaining calm professionalism under pressure.