Onsite Security & Guest Experience Ambassador

Dana-Farber Cancer Institute; Boston (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading cancer research center in Boston is seeking an onsite guest services assistant to provide excellent customer service to patients and visitors. Responsibilities include assisting individuals with directions and transportation and maintaining a positive image as the first point of contact. Ideal candidates will have customer service experience and a high school diploma. Join a diverse team dedicated to combating cancer and enhancing patient care.

Qualifications

• One year of customer service experience; two years preferred in healthcare or hotel setting.
• Must pass criminal background check.
• Certification in CPR/AED/First Aid required.

Responsibilities

• Provide high level of customer service to patients, visitors, and staff.
• Assist individuals with disabilities and mobility issues.
• Maintain assigned post area in clean and orderly fashion.
• Report and keep current on security issues.

Skills

Customer service

Communication skills

Multi-language skills

Education

High School Diploma or GED

Job description

A leading cancer research center in Boston is seeking an onsite guest services assistant to provide excellent customer service to patients and visitors. Responsibilities include assisting individuals with directions and transportation and maintaining a positive image as the first point of contact. Ideal candidates will have customer service experience and a high school diploma. Join a diverse team dedicated to combating cancer and enhancing patient care.