Weekend Security & Guest Services Ambassador

Dana-Farber Cancer Institute; Boston (MA); On-site; USD 35,000 - 50,000; Full time

Job summary

Dana-Farber Cancer Institute seeks a dedicated individual for a customer service role providing assistance and direction to patients and visitors. The position involves high-level interaction in a dynamic healthcare environment where you will be instrumental in ensuring patient satisfaction and safety. If you have a passion for helping others and meeting diverse needs, this role could be a fulfilling opportunity.

Qualifications

• One year of customer service experience; Two years preferred in healthcare or hotel setting.
• Must obtain CPR/AED/First Aid certification.
• Excellent communication skills, friendly and outgoing.

Responsibilities

• Provide high level of customer service to patients and visitors.
• Coordinate patient transportation and assist individuals with disabilities.
• Enforce security regulations and report issues.

Skills

Communication

Customer Service

Multi-language skills

Education

High School Diploma or GED

Job description

Dana-Farber Cancer Institute seeks a dedicated individual for a customer service role providing assistance and direction to patients and visitors. The position involves high-level interaction in a dynamic healthcare environment where you will be instrumental in ensuring patient satisfaction and safety. If you have a passion for helping others and meeting diverse needs, this role could be a fulfilling opportunity.