Onsite Sales Ops Analyst — CRM & Process Optimizer

VIVA USA Inc; Saint Paul (MN); On-site; USD 65,000 - 85,000; Full time

Job summary

VIVA USA Inc seeks a Sales Operations Analyst to be onsite in Saint Paul, MN, supporting scalable sales processes, CRM data quality, and cross-functional handoffs from lead through renewal and reporting. The role reports to the Product Manager responsible for CRM and commercial operations.

The position requires strong analytical skills, CRM proficiency (Zoho preferred), and the ability to coordinate with Sales, Accounting, Product, and Production to ensure accurate transactions and timely

Qualifications

• Requires Bachelor’s degree in business or related field.
• 3+ years in sales operations or process optimization.
• Experience with CRM tools and data quality assurance.

Responsibilities

• Supports end-to-end sales process from lead through renewal and reporting.
• Manages CRM data quality, records, and reporting.
• Coordinates cross-functional handoffs among Sales, Production, Accounting.
• Assists with quote preparation and online orders.
• Performs quality reviews of pending-won deals before closure.
• Supports renewal coordination and subscription records.

Skills

Analytical thinking

Interpersonal skills

Time management

Initiative

Education

Bachelor’s degree in business, sales, or related field

Tools

Zoho CRM

Microsoft Office Suite

Job description

VIVA USA Inc seeks a Sales Operations Analyst to be onsite in Saint Paul, MN, supporting scalable sales processes, CRM data quality, and cross-functional handoffs from lead through renewal and reporting. The role reports to the Product Manager responsible for CRM and commercial operations.

The position requires strong analytical skills, CRM proficiency (Zoho preferred), and the ability to coordinate with Sales, Accounting, Product, and Production to ensure accurate transactions and timely