Onsite Robotics Engineering Manager

Mind Robotics; Normal (IL); On-site; USD 120,000 - 190,000; Full time

Job summary

Mind Robotics is hiring an Onsite Engineering Manager to lead our Forward Deployed and Software Engineers at a key customer site in Normal, IL. You will own fleet health and the engineering team, bridging customer needs with HQ roadmap and prioritization.

You will be the senior technical voice onsite, ensuring outages are managed and deployments progress on schedule, while maintaining close collaboration with HQ and the customer.

Qualifications

• 3+ years managing engineers — field, hardware, infrastructure, or platform.
• Hands-on troubleshooting background with embedded devices or similar hardware.
• Comfort with Linux system administration and Bash or Python scripting.
• Solid networking fundamentals (TCP/IP, subnets, DNS, DHCP, VLANs, firewall rules).
• Customer-facing maturity to handle outages or slipped dates professionally.
• Self-direction to run a site away from HQ and keep HQ informed.

Responsibilities

• Lead and grow the onsite team of Forward Deployed Engineers and SW engineers — hiring, onboarding, 1:1s, performance, and coverage across the customer's operating hours.
• Own fleet reliability metrics and lead dashboards/reviews to drive improvement.
• Set the technical bar onsite for provisioning, diagnostics, and networking with standard runbooks and postmortems.
• Own senior technical relationship with the customer and manage scope of requests.
• Coordinate escalation path into HQ engineering and represent field in roadmap discussions.
• Stay hands-on and review PRs with the team; participate in testing of images and fixes.

Skills

Engineering management

Hands-on troubleshooting

Linux Bash Python

Networking fundamentals

Customer-facing maturity

Self-direction

Tools

Docker

Portainer

Ansible

Grafana/Prometheus

Remote device management

Job description

Mind Robotics is hiring an Onsite Engineering Manager to lead our Forward Deployed and Software Engineers at a key customer site in Normal, IL. You will own fleet health and the engineering team, bridging customer needs with HQ roadmap and prioritization.

You will be the senior technical voice onsite, ensuring outages are managed and deployments progress on schedule, while maintaining close collaboration with HQ and the customer.