Onsite Revenue Cycle Director: Transition & Offshore

Access Healthcare

Northern (KY)

Hybrid

USD 150,000 - 190,000

Full time

14 days+
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Job summary

Access Healthcare seeks a Director of Onsite Operations to lead hospital revenue cycle transitions to offshore delivery teams, ensuring stability, client satisfaction, and performance improvement. You’ll act as liaison between hospital stakeholders and offshore operations, guiding transition execution and ongoing service delivery across front-end, mid-cycle, and back-end functions.

You will oversee governance, workforce planning, and continuous improvement, driving cost-to-collect improvements

Qualifications

  • Experience leading large-scale revenue cycle transitions among hospital systems.
  • Ability to engage senior hospital leadership and present performance insights.
  • Strong analytical skills with KPI dashboards and performance metrics.

Responsibilities

  • Lead onsite client relationship governance and executive reviews.
  • Manage transition planning from U.S. to offshore delivery centers.
  • Drive revenue cycle performance across front/end functions.
  • Identify automation and process-improvement opportunities.

Skills

Revenue cycle operations
Offshore delivery models
Executive presence
KPI dashboards
Excel
Power BI
Tableau
Epic/Oracle/Cerner/MEDITECH
Medicare/Medicaid knowledge
Project management
Stakeholder management
Leadership
Process improvement
Automation/RPA/AI

Education

Bachelor's in Healthcare Administration/Business/Finance
Master's degree preferred
HFMA/AAHAM/AAPC/AHIMA/Lean Six Sigma/PMP/Prince2/EPIC certs preferred

Tools

Power BI
Tableau
Excel

Job description

Access Healthcare seeks a Director of Onsite Operations to lead hospital revenue cycle transitions to offshore delivery teams, ensuring stability, client satisfaction, and performance improvement. You’ll act as liaison between hospital stakeholders and offshore operations, guiding transition execution and ongoing service delivery across front-end, mid-cycle, and back-end functions.

You will oversee governance, workforce planning, and continuous improvement, driving cost-to-collect improvements

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