Onsite Resort General Manager & Guest Experience Leader

Choosegulfcoast; Venice (FL); On-site; USD 65,000 - 75,000; Full time

Job summary

The Onsite Resort General Manager at Gulf Coast Property Management’s Yacht Club Beach Resort in Venice, FL, will be responsible for maintaining the overall condition, appearance, readiness, and guest experience from both guest enjoyment and maintenance operations perspectives.

The role requires someone who is hands-on, observant, responsive, organized, tech-savvy, and able to take ownership of daily resort conditions, coordinate repairs with approved vendors, and protect the guest experience.

Qualifications

• Strong general maintenance knowledge and the ability to identify property issues before they become larger problems.
• Clear and professional communication across email, phone, text, and in-person conversations.
• Comfort using technology and work order/inventory management tools.
• Ability to work independently and prioritize in a fast-paced resort environment.

Responsibilities

• Walk the resort daily to assess appearance, cleanliness, safety, guest readiness, and maintenance needs.
• Maintain resort presentation from a guest enjoyment perspective across common areas, pools, beach access, and signage.
• Identify and report issues, coordinate repairs with vendors and Gulf Coast department, and monitor open work orders.
• Collaborate with HOA department, community CAM, and association management to align operations with rules and standards.
• Ensure guest satisfaction by maintaining a clean, safe, and guest-ready environment.

Skills

Maintenance knowledge

Guest experience

Communication

Tech-savvy

Organizational skills

Ownership mindset

Job description

The Onsite Resort General Manager at Gulf Coast Property Management’s Yacht Club Beach Resort in Venice, FL, will be responsible for maintaining the overall condition, appearance, readiness, and guest experience from both guest enjoyment and maintenance operations perspectives.

The role requires someone who is hands-on, observant, responsive, organized, tech-savvy, and able to take ownership of daily resort conditions, coordinate repairs with approved vendors, and protect the guest experience.