Luxury Beach Club Operations Leader (AGM)

Seagate; Delray Beach (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

The Seagate Beach Club is seeking an experienced Assistant General Manager to support daily operations at the Seagate Beach Club and Mr. Seas in Delray Beach, FL.

This role focuses on front-of-house F&B, pool, beach, and valet services, with accountability for guest experience and staff performance. You will work closely with the General Manager, culinary team, and membership and events teams to elevate service, manage budgets, and develop operational capability for future leadership roles.

Qualifications

• Minimum of 5 years in luxury hospitality leadership or private club leadership role.
• High School Diploma or GED required; Associate, Bachelor’s, or Hospitality degree or certification preferred.
• Strong background in F&B, budget and labor management, and inventory control.
• Proven ability to lead, coach, and hold teams accountable while building credibility with associates and department leaders.
• ServSafe Manager and responsible alcohol service certifications preferred.
• Proficiency in Microsoft Office and familiarity with POS, scheduling, and timekeeping systems.
• Availability to work long hours, including weekends, nights, and holidays, as needed.
• Ability to stand and walk for extended periods.
• Ability to lift, carry, or push up to 50 pounds, as well as push carts weighing up to 250 pounds.

Responsibilities

• Oversee daily Beach Club and Mr. Seas operations including front-of-house F&B, pool, beach, and valet services.
• Maintain a strong, visible management presence during key service periods; lead pre-shift meetings and daily leadership communication.
• Hold associates accountable to standards and follow-through; foster a culture of excellence through coaching.
• Own associate training and service-standard execution to luxury and Forbes Travel Guide expectations.
• Build schedules and deploy labor in line with business volume and labor cost goals; ensure associates clock in and out properly and are coded to the correct job.
• Assist in developing and monitoring Beach Club and Mr. Seas budgets and revenue forecasts; review financial performance, monitor all costs, and take action to correct deviations from budget.
• Maximize sales and profitability through member engagement, upselling, and F&B activations.
• Manage inventory control and ordering; uphold all cash handling, check-cashing, and credit card policies.
• Build strong member and guest relationships; resolve concerns promptly with genuine service recovery.
• Partner with the culinary team to refine menus, execute catering and member events, and ensure seamless communication between front-of-house and the kitchen.
• Build relationships with the Director of Membership, Director of Catering, and Marketing to promote and support member events.
• Inspect all front- and back-of-house areas to ensure presentation, cleanliness, and health and safety compliance.
• Drive departmental projects and operational priorities through completion.
• Partner with People and Culture on hiring, onboarding, attendance, and performance management; own associate morale.
• Lead the operation in the General Manager’s absence and progressively assume GM responsibilities.
• Communicate clearly and courteously, managing multiple requests with a friendly and patient demeanor.
• Perform other duties and projects as assigned.

Skills

Luxury hospitality leadership

Budget and labor management

Staff coaching

Customer service excellence

Education

High School Diploma or GED

Hospitality certification (preferred)

Associate/Bachelor's in Hospitality (preferred)

Tools

Microsoft Office

Job description

The Seagate Beach Club is seeking an experienced Assistant General Manager to support daily operations at the Seagate Beach Club and Mr. Seas in Delray Beach, FL.

This role focuses on front-of-house F&B, pool, beach, and valet services, with accountability for guest experience and staff performance. You will work closely with the General Manager, culinary team, and membership and events teams to elevate service, manage budgets, and develop operational capability for future leadership roles.