Onsite Resort General Manager - Guest Experience Leader

Gulf-Coast-Property-Management-1; Venice (FL); On-site; USD 65,000 - 75,000; Full time

Job summary

Gulf Coast Property Management is seeking an Onsite Resort General Manager in Venice, FL to oversee resort presentation, maintenance coordination, and guest experience. The role requires hands-on leadership, proactive issue resolution, and strong communication with owners, HOA, and service vendors.

The position is on site at the Yacht Club Beach Resort, with a focus on safety, inventory control, and overall property readiness to ensure a superior guest stay.

Qualifications

• Hands-on and proactive about property conditions.
• Clear communicator with guests, owners, and vendors.
• Ability to balance guest experience with HOA/owner requirements.
• Comfort with technology and on-site operations.

Responsibilities

• Walk the resort daily to assess appearance, safety, and readiness.
• Maintain guest-focused presentation of common areas and grounds.
• Identify issues early and coordinate repairs with vendors.
• Monitor open work orders and follow up for timely completion.
• Determine responsibility for maintenance between association, rental unit, and operations.
• Coordinate with HOA, CAM, and management to stay aligned with rules.
• Bridge communication across resort operations, vacation rentals, and association management.
• Support guest satisfaction by keeping the resort clean, safe, and guest-ready.
• Respond to guest concerns professionally and communicate urgent issues to teams.
• Assist with inspections and ensure vendors leave areas clean and safe.
• Oversee linen inventory and coordinate orders as needed.
• Assist with storm prep and post-storm assessments.
• Maintain professional onsite presence and uphold Gulf Coast standards.
• Flexible schedule for evenings, weekends, or emergencies.

Skills

Hands-on mindset

Guest experience focus

Strong communication

Organizational skills

Independent worker

Prioritization under pressure

Property/maintenance awareness

Tech-savvy

Tools

Work order systems

Inventory tracking tools

Property management platforms

Job description

Gulf Coast Property Management is seeking an Onsite Resort General Manager in Venice, FL to oversee resort presentation, maintenance coordination, and guest experience. The role requires hands-on leadership, proactive issue resolution, and strong communication with owners, HOA, and service vendors.

The position is on site at the Yacht Club Beach Resort, with a focus on safety, inventory control, and overall property readiness to ensure a superior guest stay.