Patient Access & Registration Specialist

NorthBay Health; Fairfield (CA); On-site; USD 37,084 - 44,083; Full time

Job summary

A leading healthcare provider in California is looking for a Patient Services Representative II to perform reception, appointment scheduling, and insurance verification. Candidates should have two years of experience in customer engagement, preferably in healthcare, and must be certified in BLS. Strong communication skills and the ability to manage multiple priorities are essential. This role is integral in delivering excellent patient care and working within a dynamic team environment.

Qualifications

• Licensed with current AHA or equivalent BLS certification.
• Two years of customer engagement experience required.
• Experience in healthcare environments preferred.

Responsibilities

• Perform front office duties including reception, registration, and scheduling.
• Exercise judgment within defined guidelines to support Ambulatory Division practices.
• Manage insurance verification and medical records functions.

Skills

Customer engagement experience

Excellent oral and written communication skills

Strong organizational skills

Service excellence

Interpersonal skills

Education

Some college business or computer coursework

Coursework in medical terminology

Tools

Clinical computer systems

Job description

A leading healthcare provider in California is looking for a Patient Services Representative II to perform reception, appointment scheduling, and insurance verification. Candidates should have two years of experience in customer engagement, preferably in healthcare, and must be certified in BLS. Strong communication skills and the ability to manage multiple priorities are essential. This role is integral in delivering excellent patient care and working within a dynamic team environment.