Onsite Receptionist & Records Clerk - Customer Care

Dhaka Technology Limited; Inverness (MS); On-site; USD 17,000 - 24,000; Full time

Job summary

Dhaka Technologies Limited Company (DTLC) is hiring a Family Safety Receptionist (Information and Records Clerk) on behalf of the Florida Department of Children and Families (DCF) in Inverness, Florida. This onsite role supports the DCF Family Safety Service Center by answering inquiries, guiding customers, and handling administrative tasks related to child protection services.

The position requires a professional office presence, strong communication, and a willingness to handle mail, filing,

Qualifications

• English required.
• 2 years of office experience required.
• 1 year of customer service in an office environment preferred.
• Proficient with office equipment (postage, copier, fax).
• Professional appearance and courteous to customers.
• Experience with mail room processes and machines.
• Lives within 30 miles of Inverness, FL.
• Experience assisting with employee interviews preferred.
• Experience with supply management preferred.
• Previous experience with the State of Florida is a plus.
• Familiarity with Share Drive is a plus.

Responsibilities

• Answer incoming calls.
• Greet clients at the door and assist families who visit the office.
• Handle outgoing/incoming mail and operate the postage machine.
• Tidy up play room when used.
• File cases and manage forms.
• Use Share Drive to process forms.
• Assist with employee interviews.
• Accept deliveries and organize the supply room.
• Deliver faxes and replenish copier paper at end of day.
• Empty recycle boxes on Tuesdays and Fridays.

Skills

Speak English

Office experience

Customer service

Professional appearance

Mail room processes

Employee interview assistance

Supply management

Share Drive familiarity

State of Florida experience

Tools

Postage machine

Copier

Fax machine

Job description

Dhaka Technologies Limited Company (DTLC) is hiring a Family Safety Receptionist (Information and Records Clerk) on behalf of the Florida Department of Children and Families (DCF) in Inverness, Florida. This onsite role supports the DCF Family Safety Service Center by answering inquiries, guiding customers, and handling administrative tasks related to child protection services.

The position requires a professional office presence, strong communication, and a willingness to handle mail, filing,