Onsite Quality & Operations Program Manager

Cisco Systems, Inc.; San Jose (CA); Presencial; USD 135.000 - 176.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) with company match

Paid parental leave

Paid time off

Disability insurance

Descripción de la vacante

Cisco Systems, Inc. in San Jose, CA is seeking a seasoned Program/Project Manager for the Failure Analysis & Prevention team. You will lead cross-functional initiatives to improve product quality and reliability across Cisco products and manufacturing processes.

You will oversee scope, schedule and budgets on complex programs, engage with stakeholders, mentor teammates, and drive change to deliver measurable improvements in quality, efficiency, and performance.

Formación

• Bachelor's degree with 10 years of related project/program management experience.
• Master's degree with 7 years of related experience.
• Prior experience leading and managing cross-functional teams and external vendors.
• Exceptional communication, negotiation, and conflict-resolution skills to manage various stakeholders expectations.
• Proven ability to define program scores, manage budgets, and allocate resources efficiently across multiple projects.
• Provide training and lead by example to new team members.

Responsabilidades

• Decisions impact the quality, efficiency and effectiveness of own function/client group; contributions may result in business or process improvements
• Manages medium to large sized projects with moderate to high risk; solution may require collaboration among cross-functional teams; there may be multiple interdependencies, and the solution could impact many applications
• Solves highly complex problems and is able to identify viable and often innovative options, and uses analytical skills and judgment to recommend an appropriate solution
• Helps drive process and manage projects
• Solves highly complex problems and is able to identify viable and often innovative options, and uses analytical skills and judgment to recommend an appropriate solution
• Defines and validates the project scope, plan and schedule for complex projects; define metrics for project success; select and apply standards (e.g. delivery process, roles and responsibilities, operational norms, compliance
• Identifies risks to project success and creates mitigation plans
• Manages project delivery process, scope and costs of complex projects with minimal supervision; drives completion of the project and mentors other team members
• Establishes partnerships with stakeholders to build support, secure sponsorship, and ensures alignment for project outcomes, end products and/or solutions
• Drives change by identifying impacts of the project, building awareness and support for change within the organization and contributing to development of training
• Evaluates project results against success metrics; creates or reengineers processes and resources to improve productivity and end product

Conocimientos

Project management

Cross-functional leadership

Stakeholder management

Analytical thinking

Negotiation skills

Conflict resolution

Educación

Bachelor's degree in related field

Master's degree

Descripción del empleo

Cisco Systems, Inc. in San Jose, CA is seeking a seasoned Program/Project Manager for the Failure Analysis & Prevention team. You will lead cross-functional initiatives to improve product quality and reliability across Cisco products and manufacturing processes.

You will oversee scope, schedule and budgets on complex programs, engage with stakeholders, mentor teammates, and drive change to deliver measurable improvements in quality, efficiency, and performance.