Onsite Property Manager — Growth & Resident Experience

B.HOM Student Living; Stillwater (OK); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive compensation

Performance-based bonus

Comprehensive benefits

401(k) with company match

Paid Parental Leave

Company Paid Sabbatical Leave

Paid holidays

Paid Time Off

Sick leave

Disability insurance

Job summary

B.HOM Student Living seeks an Assistant General Manager to support the General Manager in running on-site operations at Cottage Row Stillwater, ensuring financial performance, reporting accuracy, and compliance with policies. You will lead resident services, leasing activities, and team development, while maintaining high resident satisfaction and coordinating with maintenance.

The role requires strong leadership, communication, and a hands-on approach in a fast-paced property management

Qualifications

• Previous experience in property management.
• Strong understanding of property operations and financial fundamentals.
• Excellent communication skills across all levels.
• Strong customer service and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office and property management systems.
• Demonstrated leadership and team support capabilities.
• Ability to obtain any required state leasing license within required timeframe.

Responsibilities

• Partner with the General Manager to maximize revenue and manage expenses within budget.
• Ensure accuracy of financial data, reporting, and revenue-related analytics.
• Oversee rent collection processes and coordinate with collection agencies as needed.
• Ensure all billing and revenue entries are accurate within property management systems.
• Respond to resident service requests and ensure timely resolution with maintenance team.
• Maintain high levels of resident satisfaction through proactive communication and follow-up.
• Support leasing activities including tours, applications, and lease execution.
• Inspect units, common areas, and property conditions to ensure standards are maintained.
• Support unit turns and readiness for scheduled move-ins.
• Partner with General Manager to implement operational standards.
• Assist in training and developing on-site team members.
• Support scheduling and coordination of team activities and responsibilities.
• Ensure adherence to safety policies, inspections, and key control procedures.
• Ensure compliance with housing and employment laws.
• Support eviction processes in coordination with legal counsel when required.
• Compile and analyze data for reporting and operational insights.
• Stay informed on industry trends and local market conditions.
• Support planning and execution of resident events and programming.
• Partner with Resident Life teams to enhance community engagement.
• Perform other duties as assigned.

Skills

Property management

Financial management

Communication

Customer service

Leadership

Microsoft Office

Property management software

Team training

Education

High School diploma

Bachelor’s degree

Tools

Microsoft Office Suite

Property management software

Job description

B.HOM Student Living seeks an Assistant General Manager to support the General Manager in running on-site operations at Cottage Row Stillwater, ensuring financial performance, reporting accuracy, and compliance with policies. You will lead resident services, leasing activities, and team development, while maintaining high resident satisfaction and coordinating with maintenance.

The role requires strong leadership, communication, and a hands-on approach in a fast-paced property management