Onsite Property Leader — Elevate Resident Experience

Paycom - ATS; Warren (MI); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Competitive pay

Bonus opportunities

Generous PTO

401(k) match

Housing discounts

Medical/dental/vision

FSA

Tuition reimbursement

Career development

Employee recognition

Job summary

Acme Residential is seeking a Community Director to lead a high-performing onsite team and drive exceptional resident experiences. You will manage leasing performance, maintenance coordination, and financial results while upholding company standards.

Responsibilities include budgeting, vendor management, marketing execution, and compliance with Fair Housing laws. A strategic mindset and ownership attitude are essential for success in this role.

Qualifications

• Bachelor’s degree preferred.
• 3+ years of multifamily property management experience.
• Proven leadership experience managing and developing onsite teams.
• Strong organizational, financial, and communication skills.
• Proficiency with Microsoft Excel and Outlook.
• Experience with Yardi Voyager and/or Rent Café CRM preferred.
• Working knowledge of Fair Housing laws and state/local regulations.
• Strong decision-making, problem-solving, and conflict-resolution skills.
• Ability to manage vendors, budgets, purchase orders, and invoices with a structured, process-driven approach.
• Adaptability and ability to work under pressure while maintaining professionalism and ethical standards.
• Ownership mindset; treat the community as your own business and work toward continuous improvement.
• Experience with distressed or value-add properties a plus.
• Minimal travel required for onboarding and occasional training at the corporate office or regional training sites.

Responsibilities

• Hire, train, supervise, and develop onsite team members.
• Promote collaboration between leasing, maintenance, and administrative functions.
• Oversee day-to-day property operations, including leasing performance and maintenance coordination.
• Drive resident obsession through exceptional customer service and relationships.
• Oversee unit turns, curb appeal, inspections, and property standards.
• Review lease files, move-in/out docs, and audits for accuracy and compliance.
• Manage community budgets, KPI monitoring, and financial reporting.
• Oversee marketing efforts and community events to support occupancy goals.
• Ensure compliance with Fair Housing laws and regulations.
• Lead with integrity, strategic thinking, and accountability.

Skills

Leadership

Team management

Budgeting

Vendor management

Communication

Problem solving

Fair Housing knowledge

Analytical skills

Multifamily experience

Education

Bachelor's degree preferred

Tools

Yardi Voyager

Rent Café CRM

Job description

Acme Residential is seeking a Community Director to lead a high-performing onsite team and drive exceptional resident experiences. You will manage leasing performance, maintenance coordination, and financial results while upholding company standards.

Responsibilities include budgeting, vendor management, marketing execution, and compliance with Fair Housing laws. A strategic mindset and ownership attitude are essential for success in this role.