Onsite Production & Logistics Coordinator

Bath Planet; Memphis (TN); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health stipend

Paid time off

Paid holidays

Job summary

ContractingPRO in Cordova, TN is seeking a Production Coordinator to manage the full logistics of active jobs, from manager approval to completion, across the pipeline.

You will handle same-day homeowner communication, material orders, scheduling changes, and releasing jobs to crews with complete work orders. This in-office role requires 2+ years in customer service or operations and proficiency with CRM, email, and spreadsheets.

Qualifications

• Two+ years in customer service, scheduling, dispatch, or operations/office in construction.
• Genuinely organized and detail-oriented.
• Confident on the phone with homeowners; can handle priority changes.
• Comfortable speaking up when something is off track; able to follow directions.

Responsibilities

• Manage full logistics of every active job from approval to completion across all jobs.
• Provide same-day homeowner communication with timely and clear responses.
• Track material and special orders, verify color, profile, and quantity against files.
• Ensure gate readiness: scope, materials, permits, and crew lined up before scheduling.
• Release jobs to crews with complete work orders and staged materials.
• Monitor daily progress across the pipeline and support Field Managers.
• Process change orders with written approval before work begins.
• Close the loop with post-installation satisfaction calls and closed files.
• Handle permits and inspections autonomously to prevent delays.
• Maintain accurate CRM records and real-time updates for active jobs.

Skills

Customer service

Scheduling

Dispatch

Operations

CRM

Phone communication

Organization

Excel/Spreadsheets

Tools

CRM software

Email

Spreadsheets

Job description

ContractingPRO in Cordova, TN is seeking a Production Coordinator to manage the full logistics of active jobs, from manager approval to completion, across the pipeline.

You will handle same-day homeowner communication, material orders, scheduling changes, and releasing jobs to crews with complete work orders. This in-office role requires 2+ years in customer service or operations and proficiency with CRM, email, and spreadsheets.