In-Office Production & Scheduling Coordinator

Bath Planet; Northern (KY); Hybrid; USD 71,635,000 - 85,962,000; Full time

Benefits offered by this job

Health stipend

Paid time off

Paid holidays

Job summary

ContractingPRO is hiring a Production Coordinator in Cordova, TN. You will own day-to-day operations, from same-day homeowner communication to tracking material orders and coordinating permits. This on-site role emphasizes organization, accuracy, and proactive problem-solving.

You will work from our Cordova office, maintain the Ready gate, manage scheduling changes by phone, and ensure timely, precise job handoffs to crews. Compensation is $25–$30 per hour with health stipend, PTO, and holidays.

Qualifications

• Two or more years in customer service, scheduling, dispatch, or an operations or construction office.
• Genuinely organized with noticeable attention to detail.
• Warm and confident on the phone with homeowners.
• Comfortable stating priorities and flagging issues when things go off track.
• Accurate, as errors cost money in this role.
• Proficient with a CRM, email, and spreadsheets.
• Able to work from our Cordova office; this seat is not remote.

Responsibilities

• Provide same-day responses to homeowner inquiries by phone or message.
• Track material orders and verify color, profile, and quantity against project files.
• Manage the Ready gate to ensure all prerequisites are lined up before scheduling.
• Schedule date changes and confirm terms directly with homeowners by phone.
• Release jobs to crews only when work orders and materials are ready.
• Maintain daily oversight of active jobs and support Field Managers as needed.
• Process change orders with written authorization before work begins.
• Close the job with a follow-up satisfaction call and complete the file.
• Coordinate permits and inspections as needed independently.
• Maintain an accurate, real-time CRM and job file for seamless handoffs.

Skills

Customer service

Scheduling

Dispatch

CRM

Office software

Tools

CRM software

Microsoft Excel

Email

Job description

ContractingPRO is hiring a Production Coordinator in Cordova, TN. You will own day-to-day operations, from same-day homeowner communication to tracking material orders and coordinating permits. This on-site role emphasizes organization, accuracy, and proactive problem-solving.

You will work from our Cordova office, maintain the Ready gate, manage scheduling changes by phone, and ensure timely, precise job handoffs to crews. Compensation is $25–$30 per hour with health stipend, PTO, and holidays.