Onsite Print Support Specialist: Printer & Copier Expert

ADP, Inc.; Petersburg (VA); On-site; USD 25,000 - 33,000; Full time

Job summary

Kelley Create is seeking an Onsite Print Support Specialist to oversee printers and copiers at customer sites, maximizing uptime and managing inventory. You will support site operations and work to maintain high customer satisfaction.

The role requires basic printer knowledge, a high school diploma, and the ability to travel between locations as needed. Join a team serving hospital and office environments.

Qualifications

• High School diploma or GED required.
• Basic knowledge of printers and multi-function devices.
• Experience in customer service preferred.
• Ability to manage multiple tasks and meet deadlines.

Responsibilities

• Monitor program performance to meet service levels.
• Coordinate with management to prevent and resolve issues.
• Interface with clients to resolve performance issues.
• Oversee paper/toner inventory and parts stock.
• Support center activity to ensure timely service parts delivery.
• Assist with moving/installing machines and meter readings.
• Travel between customer locations if needed.
• Support Sales with semi-annual technology updates.

Skills

Customer service

Communication skills

Time management

Problem-solving

Independent work

Education

High School diploma or GED

Tools

Printer hardware

Job description

Kelley Create is seeking an Onsite Print Support Specialist to oversee printers and copiers at customer sites, maximizing uptime and managing inventory. You will support site operations and work to maintain high customer satisfaction.

The role requires basic printer knowledge, a high school diploma, and the ability to travel between locations as needed. Join a team serving hospital and office environments.