Onsite Print & Scan Technician

Visual Edge IT; Princeton (IN); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

PTO

7 paid holidays per year

Medical Insurance

HSA

Dental Insurance

Vision Insurance

Short term disability

Long term disability

Life insurance ($25k)

Job summary

Visual Edge IT is seeking an Onsite Service Technician to support and maintain printers, scanners, and related equipment in a dynamic client environment. You will ensure optimal device performance, rapid issue resolution, and a seamless end-user experience across a fast-paced production setting.

You will install and configure devices within client networks, troubleshoot print management software, and collaborate across shifts to ensure continuity of service and satisfaction.

Qualifications

• High school diploma or equivalent required.
• Experience servicing office technology (printers, MFPs, scanners) preferred.
• Strong repair and maintenance knowledge of printers/MFPs/scanners.

Responsibilities

• Provide onsite maintenance, troubleshooting, and repair of printers, MFPs, scanners, and related equipment.
• Install, configure, and support print and scanning devices within the client’s network environment.
• Support and troubleshoot print management software and device monitoring tools.
• Respond to service requests with urgency and maintain timely updates in systems.
• Document root causes and resolution steps for continuous improvement.
• Maintain professional service records with accurate documentation.

Skills

Customer service

Problem solving

Time management

Verbal and written communication

Networking basics

Education

High school diploma or equivalent

Tools

Print management software

Device monitoring tools

Job description

Visual Edge IT is seeking an Onsite Service Technician to support and maintain printers, scanners, and related equipment in a dynamic client environment. You will ensure optimal device performance, rapid issue resolution, and a seamless end-user experience across a fast-paced production setting.

You will install and configure devices within client networks, troubleshoot print management software, and collaborate across shifts to ensure continuity of service and satisfaction.