Onsite Print & Fleet Support Technician

Experis Technology Group

Akron (OH)

On-site

USD 36,000 - 47,000

Full time

2 days ago

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Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

Health Savings Account

401(k) + Match

Weekly Pay

Job summary

ManpowerGroup in Akron, OH is seeking an Onsite Print Support Technician to join a client team. The role focuses on monitoring systems, troubleshooting hardware and software issues, and providing prompt customer-focused service onsite.

The ideal candidate has a high school diploma or GED and 2–5 years of related experience, with familiarity in NT/Unix/MS platforms and change management processes. This is an on-site position located in Akron with competitive pay and benefits.

Qualifications

Strong troubleshooting skills and customer-first mindset.
Ability to follow established protocols and incident/change management processes.
Experience with web-based software to manage proactive fleet monitoring and inventory.

Responsibilities

Monitor assigned systems to detect performance issues and resolve problems using established protocols.
Respond promptly to service, product, technical, and customer-relations inquiries to ensure satisfaction.
Perform routine installations and configurations per standard procedures.
Execute scripted change management activities while adhering to incident/change/problem management processes.
Support fleet operations by troubleshooting break/fix events and coordinating with on-site spare device inventory.