Onsite Personal Insurance Account Manager - Service Pro

The Jonus Group; Boston (MA); On-site; USD 40,000 - 70,000; Full time

Job summary

The Jonus Group is seeking a dedicated Personal Lines Account Manager in Boston, MA. You will provide full-service account management for home, auto, and umbrella policies, quoting, renewing, and servicing clients while collaborating with top carriers to ensure optimal coverage.

Ideal candidates have a P&C license (or willingness to obtain one) and strong customer service and organizational skills. This onsite role offers a competitive benefits package and a collaborative team environment.

Qualifications

• Property & Casualty license preferred or willingness to obtain one.
• Open to candidates with varying levels of experience.
• Strong customer service and communication skills.
• Detail-oriented and well-organized.
• Proficiency with Applied EPIC is a plus.

Responsibilities

• Provide full-service account management for personal lines insurance clients, including quoting, renewing, and servicing policies.
• Handle accounts with premiums up to $15,000, with an average account size of $3,000.
• Collaborate with carriers such as AIG, Arbella, CHUBB, CNA, Hagerty, and MAPFRE to ensure optimal coverage for clients.
• Build and maintain strong relationships with clients, addressing their inquiries and resolving issues promptly.
• Utilize Applied EPIC software to manage client accounts and ensure accurate documentation.
• Contribute to the positive office culture and work collaboratively with a team of experienced professionals.

Skills

Customer service

Communication

Detail-oriented

Organizational skills

Tools

Applied EPIC

Job description

The Jonus Group is seeking a dedicated Personal Lines Account Manager in Boston, MA. You will provide full-service account management for home, auto, and umbrella policies, quoting, renewing, and servicing clients while collaborating with top carriers to ensure optimal coverage.

Ideal candidates have a P&C license (or willingness to obtain one) and strong customer service and organizational skills. This onsite role offers a competitive benefits package and a collaborative team environment.