Onsite Per Diem Patient Access Specialist

Jobtome; Glendale (AZ); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

4 weeks of paid training

Comprehensive benefits package

Incentive and recognition programs

Equity stock purchase

401k contribution

Job summary

UnitedHealth Group is seeking a patient-oriented Front Office/Registration Specialist to join our Phoenix-area team. This role supports the delivery of patient care in a fast-paced clinical setting, greeting patients, collecting demographics, verifying insurance, and processing payments. The position is onsite at St.

Joe's Hospital in Phoenix with 9:00am–2:00pm or 12:00pm–5:00pm shifts on weekdays. A high school diploma and 1+ year customer-service experience are required, along with proficiency

Qualifications

• High School Diploma or GED required.
• 1+ year experience in customer service such as hospital or office.
• Proficiency with Microsoft Office.
• Ability to work 100% onsite at St. Joe's Hospital.
• Per diem availability and shift flexibility.

Responsibilities

• Greet and check-in patients, collect demographics and verify insurance eligibility.
• Enter or verify patient data in computer systems in real time.
• Process referrals, pre-certifications and pre-authorizations per insurance rules.
• Verify coverage, benefits and create price estimates; discuss out-of-pocket costs with patients.
• Collect patient co-pays and identify outstanding balances for collection.
• Schedule patient appointments and coordinate with provider offices.
• Respond to patient inquiries with compassionate and respectful communication.
• Generate and review patient data reports; maintain knowledge of registration requirements.

Skills

Customer service

Microsoft Office

On-site work

Education

High School Diploma/GED

Job description

UnitedHealth Group is seeking a patient-oriented Front Office/Registration Specialist to join our Phoenix-area team. This role supports the delivery of patient care in a fast-paced clinical setting, greeting patients, collecting demographics, verifying insurance, and processing payments. The position is onsite at St.

Joe's Hospital in Phoenix with 9:00am–2:00pm or 12:00pm–5:00pm shifts on weekdays. A high school diploma and 1+ year customer-service experience are required, along with proficiency