Per Diem Patient Access Specialist — $2K Sign-On

Jobtome; Tempe (AZ); Sur place; USD 32 000 - 52 000; Plein temps

Avantages offerts par ce poste

Sign-on bonus for external applicants

4 weeks of paid training

Résumé du poste

UnitedHealth Group's Optum is seeking a Per Diem Front Office/Registration professional in Phoenix, AZ. You will greet patients, collect demographics, verify insurance, process payments, and support admissions in a fast-paced clinical setting.

The role requires a High School Diploma, 1+ year customer service experience, onsite work at St. Joe's Hospital, 350 W. Thomas Rd, training 8:00–16:30 or 7:00–15:30, Monday–Friday; sign-on bonus for external applicants applies.

Qualifications

• High School Diploma/GED.
• 1+ years of customer service experience in hospital/office/phone support.
• Proficiency with Microsoft Office.
• Ability to work 100% onsite at St. Joe's Hospital, 350 W. Thomas Rd, Phoenix, AZ.
• Training hours: 8am–4:30pm or 7am–3:30pm, Monday–Friday.
• Per Diem/on-call schedule.
• Must be 18 years of age or older.

Responsabilités

• Communicates directly with patients and/or families to complete the registration process by collecting demographics, health information, and verifying insurance eligibility/benefits.
• Utilizes computer systems to enter/access/verify patient data in real-time.
• Gathers clinical information and processes referrals, pre-certifications, pre-determinations, and pre-authorizations.
• Verifies insurance coverage/benefits and creates price estimates and reverifications as needed.
• Collects patient co-pays and discusses out-of-pocket obligations.
• Identifies outstanding balances and attempts to collect due amounts.
• Coordinates data with provider offices to schedule appointments prior to discharge.
• Responds to patient and caregiver inquiries with compassion and professionalism.
• Generates/reviews patient data reports and follows up on inconsistencies.
• Maintains up-to-date knowledge of registration requirements across units.

Connaissances

Customer service

Interpersonal skills

Communication

Formation

High School Diploma/GED

Outils

Microsoft Office

Description du poste

UnitedHealth Group's Optum is seeking a Per Diem Front Office/Registration professional in Phoenix, AZ. You will greet patients, collect demographics, verify insurance, process payments, and support admissions in a fast-paced clinical setting.

The role requires a High School Diploma, 1+ year customer service experience, onsite work at St. Joe's Hospital, 350 W. Thomas Rd, training 8:00–16:30 or 7:00–15:30, Monday–Friday; sign-on bonus for external applicants applies.