Per Diem Patient Access Specialist – Front Desk

Jobtome; Scottsdale (AZ); Sur place; USD 25 000 - 44 000; Plein temps

Avantages offerts par ce poste

Sign-on bonus external applicants

Paid training (4 weeks)

Résumé du poste

UnitedHealth Group is hiring for a patient registration role at St. Joe's Hospital in Phoenix, AZ. This front office position requires greeting patients, collecting demographics, and verifying insurance while processing payments and scheduling services.

The role supports a fast-paced clinical environment with 4 weeks of paid training. The hours are typically 9:00am–2:00pm or 12:00pm–5:00pm, per diem. A sign-on bonus of $2,000 is offered to external applicants.

Qualifications

• High School Diploma/GED required.
• 1+ year of customer service experience in hospital/office/phone support.
• Proficient with Microsoft Office products.
• Ability to work 100% onsite at St. Joe's Hospital, 350 W. Thomas Rd, Phoenix, AZ.
• Per Diem availability on weekdays, 9:00am–2:00pm and 12:00pm–5:00pm shifts.
• Must be 18 years of age or older.

Responsabilités

• Greets and checks in patients, collects demographics and verifies insurance.
• Uses computer systems to enter or verify patient data in real-time.
• Processes referrals, pre-certifications, pre-determinations, and pre-authorizations per plan requirements.
• Verifies insurance coverage and creates price estimates; conducts reverifications as needed.
• Collects patient co-pays and discusses out-of-pocket costs with patients.
• Identifies outstanding balances and assists in collection efforts.
• Coordinates appointment scheduling for patient services prior to discharge.
• Responds to patient and caregiver inquiries with compassion and professionalism.
• Generates and analyzes patient data reports; follows up on discrepancies.
• Maintains up-to-date knowledge of registration requirements across units.

Connaissances

Customer service

Formation

High School Diploma/GED

Outils

Microsoft Office

Description du poste

UnitedHealth Group is hiring for a patient registration role at St. Joe's Hospital in Phoenix, AZ. This front office position requires greeting patients, collecting demographics, and verifying insurance while processing payments and scheduling services.

The role supports a fast-paced clinical environment with 4 weeks of paid training. The hours are typically 9:00am–2:00pm or 12:00pm–5:00pm, per diem. A sign-on bonus of $2,000 is offered to external applicants.