Per Diem Patient Access Specialist — Onsite Phoenix

Jobtome; Chandler Heights (AZ); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Sign-on bonus

Paid training

Job summary

UnitedHealth Group is seeking a Per Diem Patient Registration Associate to deliver patient-centered front-office service in a fast-paced clinical setting at 350 W. Thomas Rd, Phoenix, AZ.

The role is onsite with 8-hour shifts and possible overtime. You will greet patients, collect demographics, verify insurance eligibility, process co-pays and referrals, and schedule appointments while maintaining compassionate care.

Qualifications

• High School Diploma or GED required.
• 1+ year of customer service experience in hospital, office or phone support.
• Proficiency with Microsoft Office products.
• Ability to work 100% onsite at St. Joe's Hospital, 350 W. Thomas Rd, Phoenix, AZ.
• Must be 18 years of age or older.
• Per Diem/On-call schedule availability.

Responsibilities

• Greets patients and families in person or by phone to complete registration and collect demographics.
• Verifies insurance eligibility/benefits and validates patient data in real-time.
• Processes referrals, pre-certifications, pre-determinations and pre-authorizations per plan rules.
• Verifies coverage and creates price estimates; performs reverifications as needed.
• Collects patient co-pays and discusses out-of-pocket obligations.
• Identifies outstanding balances and attempts collection as appropriate.
• Gathers data and coordinates with provider offices to schedule appointments before discharge.
• Responds to patient inquiries with compassionate, respectful communication.
• Generates and analyzes patient data reports; follows up on issues and inconsistencies.

Skills

Customer service aptitude

Communication skills

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

UnitedHealth Group is seeking a Per Diem Patient Registration Associate to deliver patient-centered front-office service in a fast-paced clinical setting at 350 W. Thomas Rd, Phoenix, AZ.

The role is onsite with 8-hour shifts and possible overtime. You will greet patients, collect demographics, verify insurance eligibility, process co-pays and referrals, and schedule appointments while maintaining compassionate care.