Onsite Patient Experience Coordinator

Arete Health LLC; Apex (NC); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401(k) with employer matching

Complimentary physical therapy

Paid time off and holidays

Job summary

Areté Health LLC is seeking a Patient Experience Coordinator for Brunswick Physical Therapy in Apex, NC. This role is essential for creating a welcoming environment for patients.

You will coordinate appointments, verify insurance, and manage front-office operations while supporting patient collections. Strong organizational and interpersonal skills are essential. This full-time position offers competitive pay, generous PTO, and professional growth opportunities.

Qualifications

• Strong interpersonal skills and emotional intelligence.
• Excellent organization and time management abilities.
• Comfort discussing financial responsibilities.
• Experience using an EMR/EHR system.

Responsibilities

• Welcome patients and create a positive experience.
• Coordinate appointments, reschedule, and conduct outreach.
• Verify insurance benefits and collect payments.
• Maintain accurate patient information in EHR.

Skills

Interpersonal skills

Time management

Attention to detail

Computer proficiency

Tools

Electronic medical record (EMR/EHR) system

Job description

Areté Health LLC is seeking a Patient Experience Coordinator for Brunswick Physical Therapy in Apex, NC. This role is essential for creating a welcoming environment for patients.

You will coordinate appointments, verify insurance, and manage front-office operations while supporting patient collections. Strong organizational and interpersonal skills are essential. This full-time position offers competitive pay, generous PTO, and professional growth opportunities.