Onsite Patient Advocate & Eligibility Specialist

RevOne Companies; Fort Wayne (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

RevOne Companies is seeking an On-Site Patient Advocate to support patients in navigating federal and state coverage options within a hospital setting. The role emphasizes patient-first service, confidentiality, and adherence to HIPAA.

You will handle high-volume face-to-face interactions, verify eligibility, and prepare documentation while maintaining accuracy in a fast-paced environment. The position requires strong communication skills, ability to learn multiple databases, and a collaborative

Qualifications

• Computer proficiency skills are required.
• Ability to learn multiple databases.
• Ability to multi-task (speaking on the phone and typing).
• Excellent verbal and written communication skills.
• Ability to work in fast-paced, changing environment.
• One year of experience as a Patient Advocate or an equivalency of training and experience.
• Considerable knowledge of Medicaid programs.
• Considerable knowledge of the Federal Marketplace.
• General knowledge of all agency and provider programs and services which could affect the client/applicant.
• Good mathematical reasoning and computational skills.
• Ability to read, analyze, and interpret rules, regulations and procedures.
• Ability to communicate with clients/applicants, the public at large, and public officials to obtain data, and to explain and interpret rules, regulations and procedures.
• Ability to work with others on your team to complete a task.
• Ability to perform job functions within structured time frames.
• Must have working knowledge of HIPAA and Red Rule regulations

Responsibilities

• Exemplifies the Mission/Vision/Core Values of The WellFund in all personal and professional behavior and is a role model to all associates.
• Collaborates with manager to identify own learning needs and set goals using available resources to meet these needs/goals.
• Maintains working knowledge of departmental/hospital policies and procedures through participation and by reading updates and other provided communication.
• Works in collaboration with other departmental associates, as well as other hospital associates supporting their efforts through teamwork and the acceptance of additional assignments

Skills

Communication skills

Multi-tasking

Computer proficiency

HIPAA knowledge

Education

High School Diploma or equivalent

Job description

RevOne Companies is seeking an On-Site Patient Advocate to support patients in navigating federal and state coverage options within a hospital setting. The role emphasizes patient-first service, confidentiality, and adherence to HIPAA.

You will handle high-volume face-to-face interactions, verify eligibility, and prepare documentation while maintaining accuracy in a fast-paced environment. The position requires strong communication skills, ability to learn multiple databases, and a collaborative