Healthcare Coverage Navigator

RevOne Companies; Fort Wayne (IN); On-site; USD 38,000 - 52,000; Full time

Job summary

RevOne Companies is seeking a Patient Eligibility Coordinator to assist patients in navigating healthcare coverage programs at a partner hospital facility. This role focuses on empathy, clear communication, and guiding patients through Medicaid, Medicare, and ACA options to secure timely coverage.

The position emphasizes collaboration with Patient Access and Case Management teams, ensuring accurate documentation and compliance while staying current with evolving government programs and policies.

Qualifications

• High school diploma or equivalent required; college coursework or degree in healthcare, social work, or a related field preferred
• Strong desire to help underserved populations and patients facing social determinants of health
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively in a fast-paced hospital environment
• Willingness to learn and adapt to evolving healthcare programs and policies

Responsibilities

• Assist patients in understanding and applying for appropriate healthcare coverage programs
• Guide and support patients through the enrollment process for Medicaid, Medicare, and ACA Marketplace plans
• Educate patients on their options and eligibility based on program requirements
• Collaborate closely with hospital Patient Access and Case Management teams to ensure continuity of care
• Stay informed of updates and changes in healthcare programs and policies
• Maintain accurate documentation and follow all compliance protocols

Skills

Empathy

Communication skills

Teamwork

Adaptability

Independent work

Education

High school diploma or equivalent

Healthcare/social work coursework preferred

Job description

RevOne Companies is seeking a Patient Eligibility Coordinator to assist patients in navigating healthcare coverage programs at a partner hospital facility. This role focuses on empathy, clear communication, and guiding patients through Medicaid, Medicare, and ACA options to secure timely coverage.

The position emphasizes collaboration with Patient Access and Case Management teams, ensuring accurate documentation and compliance while staying current with evolving government programs and policies.