Onsite Patient Access Specialist - Growth & Perks

Ensemble Health Partners; Winchester (VA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Bonus incentives

Paid certifications

Tuition reimbursement

Comprehensive benefits

Career advancement

Job summary

Ensemble Health Partners is hiring a Patient Access Specialist for an on-site role at Valley Winchester Medical Center. The position focuses on admitting duties, patient information collection, and insurance verification, with a strong emphasis on accurate data entry and patient service excellence.

Candidates should have 1+ year of customer service experience, a High School Diploma or GED, and be prepared to obtain the CRCR certification within six months.

Qualifications

• 1+ years of customer service experience.
• Must be inquisitive and open to innovation including AI to improve processes.
• High School Diploma or GED required.

Responsibilities

• Handle patient access steps, verify demographics and insurance, and ensure accurate information.
• Operate the telephone switchboard and route calls professionally.
• Explain forms and obtain signatures with appropriate empathy.
• Support POS and billing processes for a clean claim rate.
• Maintain compliance with policies and regulatory requirements.
• Provide high quality customer service and patient education materials.

Skills

Customer service

Adaptability

Communication

Education

High School Diploma/GED

Job description

Ensemble Health Partners is hiring a Patient Access Specialist for an on-site role at Valley Winchester Medical Center. The position focuses on admitting duties, patient information collection, and insurance verification, with a strong emphasis on accurate data entry and patient service excellence.

Candidates should have 1+ year of customer service experience, a High School Diploma or GED, and be prepared to obtain the CRCR certification within six months.