Onsite Patient Access Specialist - Entry Level with Benefits

Ensemble RCM; Bristol (TN); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Bonus Incentives

Paid Certifications

Tuition Reimbursement

Comprehensive Benefits

Career Advancement

Job summary

Ensemble is seeking an on-site Patient Access Specialist in Tennessee. The role involves admitting patients for services, collecting insurance information, and ensuring compliance with policies.

You will work to provide outstanding customer service and accurate patient data across the hospital setting. Qualifications include 1+ year of customer service, a High School Diploma/GED, and CRCR certification within 6 months (company paid).

Qualifications

• 1+ years of customer service experience.
• High School Diploma/GED Required.
• CRCR Certification within 6 months of hire (Company Paid).

Responsibilities

• Admit patients for services at the hospital and ensure compliance with organizational policies.
• Assign MRNs, verify medical necessity, collect insurance details, and obtain and relay patient instructions.
• Operate the telephone switchboard and provide excellent customer service with compassionate communication.
• Utilize auditing and reporting systems to ensure accuracy and timely forms.
• Pre-register patient accounts and gather demographic and financial information.
• Explain consent forms and distribute required patient education documents.
• Review insurance eligibility and support POS/billing processes to improve claim accuracy.
• Screen for medical necessity using ABN software and distribute ABN forms as needed.

Skills

Customer service

Communication

Education

High School Diploma/GED

Job description

Ensemble is seeking an on-site Patient Access Specialist in Tennessee. The role involves admitting patients for services, collecting insurance information, and ensuring compliance with policies.

You will work to provide outstanding customer service and accurate patient data across the hospital setting. Qualifications include 1+ year of customer service, a High School Diploma/GED, and CRCR certification within 6 months (company paid).