Onsite Patient Access Specialist (Entry Level)

Ensemble Health Partners; Green Bay (WI); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Tuition reimbursement

Certifications paid

Comprehensive benefits

Career advancement

Job summary

Ensemble Health Partners is hiring for an entry-level Patient Access Specialist to perform admitting duties for hospital patients in Green Bay, WI. The role emphasizes accurate MRN assignment, insurance validation, and patient education, with a strong focus on clinical compliance and customer service.

The position offers on-site work, with shifts that provide flexibility and growth through training, certification support, and benefits.

Qualifications

• 1+ years of customer service experience.
• Must be inquisitive and open to AI-driven improvements.
• CRCR certification required within 9 months of hire.

Responsibilities

• Handle patient access duties at the hospital admitting desk, ensuring accurate demographic and insurance information is collected.
• Perform medical necessity and compliance checks and provide clear patient instructions.
• Utilize POS overlays and verify eligibility to support clean claim processing and POS collections.
• Maintain excellent customer service and confidentiality in interactions with patients and hospital staff.

Skills

Customer service

Communication skills

Inquisitive

AI awareness

Education

High School Diploma/GED

CRCR

Job description

Ensemble Health Partners is hiring for an entry-level Patient Access Specialist to perform admitting duties for hospital patients in Green Bay, WI. The role emphasizes accurate MRN assignment, insurance validation, and patient education, with a strong focus on clinical compliance and customer service.

The position offers on-site work, with shifts that provide flexibility and growth through training, certification support, and benefits.