Onsite Patient Access Specialist - Admissions

Ensemble Health Partners; Front Royal (VA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Bonus incentives

Tuition reimbursement

Paid certifications

Comprehensive benefits

Career advancement

Job summary

Ensemble Health Partners is seeking an on-site Patient Access Specialist in Front Royal, VA. The role handles admitting duties for hospital patients, collects demographics and insurance information, and ensures compliance with organizational policies while delivering compassionate service.

The ideal candidate has 1+ year of customer service experience, is willing to obtain CRCR certification within 6 months, and will work to support accurate POS and patient education delivery.

Qualifications

• 1+ years of customer service experience.
• High School Diploma or GED required.
• CRCR certification required within 6 months of hire (company paid).

Responsibilities

• Perform admitting duties for all patients admitted at the hospital.
• Assign accurate MRNs and verify insurance information.
• Explain and obtain necessary patient signatures on consent forms.
• Explain and distribute patient education documents (Medicare/Tricare notices, observation forms, MOON forms).
• Engage in POS activities to support billing and collections.
• Utilize ABN software to inform patients about potential non-payment.
• Provide excellent customer service with compassion and professionalism.

Skills

Customer service

Curiosity to innovate

Communication

Education

High School Diploma

Tools

ABN software

Job description

Ensemble Health Partners is seeking an on-site Patient Access Specialist in Front Royal, VA. The role handles admitting duties for hospital patients, collects demographics and insurance information, and ensures compliance with organizational policies while delivering compassionate service.

The ideal candidate has 1+ year of customer service experience, is willing to obtain CRCR certification within 6 months, and will work to support accurate POS and patient education delivery.