Patient Access Specialist: Frontline Revenue Cycle Hero

Ensemble Health Partners; Stafford (VA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Bonus incentives

Tuition reimbursement

Paid certifications

Comprehensive benefits

Career advancement

Job summary

Ensemble Health Partners is seeking an on-site Patient Access Specialist to join the Stafford Hospital team in Stafford, VA. You will perform admitting duties, verify insurance, collect demographics, and support a smooth patient intake experience.

This role emphasizes accuracy, regulatory compliance, data integrity, and courteous service as you handle POS collections, pre-registration, and patient education while collaborating with hospital staff.

Qualifications

• 1+ year of customer service experience.
• Willingness to innovate and adopt AI tools.
• High School Diploma/GED required.

Responsibilities

• Assign MRNs and perform medical necessity/compliance checks.
• Collect insurance details and verify eligibility.
• Process physician orders and coordinate with hospital staff.
• Explain consent forms and obtain signatures.
• Operate the hospital switchboard for calls.
• Support point-of-service collections and payment plans.
• Maintain compliance with policies and privacy rules.

Skills

Customer service

AI curiosity

Education

High School Diploma/GED

Job description

Ensemble Health Partners is seeking an on-site Patient Access Specialist to join the Stafford Hospital team in Stafford, VA. You will perform admitting duties, verify insurance, collect demographics, and support a smooth patient intake experience.

This role emphasizes accuracy, regulatory compliance, data integrity, and courteous service as you handle POS collections, pre-registration, and patient education while collaborating with hospital staff.