Onsite Patient Access Champion | Training & Perks

Ensemble Health Partners; Philadelphia (Philadelphia County); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Bonus Incentives

Paid Certifications

Tuition Reimbursement

Comprehensive Benefits

Career Advancement

Job summary

Ensemble Health Partners is seeking an entry-level Patient Access Specialist at Tower - St. Christopher’s Hospital for Children in Philadelphia, PA.

The role handles admitting duties, collects insurance information, pre-registration, and directs patient flow with compassionate service. Requirements include a High School Diploma/GED, 1+ year of customer service, and CRCR certification within 9 months (company-paid).

Qualifications

• 1+ year of customer service experience.
• Must be inquisitive and open to innovation including AI to improve processes.

Responsibilities

• Assign MRNs, complete medical necessity and compliance checks, collect insurance information, process physician orders, and provide excellent customer service.
• Operate the telephone switchboard to relay calls as applicable.
• Adhere to policies and demonstrate compassion in interactions.
• Be accountable for point-of-service goals as assigned.
• Audit and report accounts to ensure accuracy and timeliness.
• Pre-register patient accounts, obtain demographic and insurance details, and discuss financial liabilities.
• Explain consent forms and distribute patient education documents.
• Review insurance verifications and select appropriate plan codes for POS and billing.
• Screen medical necessity using ABN software and document forms as required.

Skills

Customer service

AI curiosity

Education

High School Diploma/GED

Job description

Ensemble Health Partners is seeking an entry-level Patient Access Specialist at Tower - St. Christopher’s Hospital for Children in Philadelphia, PA.

The role handles admitting duties, collects insurance information, pre-registration, and directs patient flow with compassionate service. Requirements include a High School Diploma/GED, 1+ year of customer service, and CRCR certification within 9 months (company-paid).