Onsite Packaging & Displays Project Manager

Westrock Company, Inc.; Chattanooga (TN); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k with match

Tuition reimbursement

Employee discounts

Employee referral bonus

Job summary

Smurfit Westrock is seeking a Project Manager to coordinate the flow of packaging/display/visual information and serve as a liaison among sales, estimating, accounting, production, and the customer. This onsite role at the Chattanooga Offset plant focuses on delivering efficient collaboration and timely service.

The PM will manage quotes, orders, scheduling, tracking, expediting, and shipping, while optimizing inventory and addressing quality issues with root-cause analyses.

Qualifications

• High school diploma or GED required; post-secondary education preferred.
• Experience in customer service/account management preferred.
• Experience in printing or packaging preferred.
• Strong written and oral communication skills required.
• Project management, problem solving and analytical skills required.
• Excellent organizational and time management skills.
• Ability to multitask and complete tasks efficiently and accurately.
• Attention to detail and prioritization skills.

Responsibilities

• Coordinate customer experience including quotes, orders, scheduling, tracking and expediting.
• Work with sales and management on product estimating to produce quotes.
• Manage and process customer purchase orders with data accuracy and tracking for OTIF deliveries.
• Oversee inventory to reduce excess and control costs.
• Handle customer quality complaints with root-cause analysis in a timely manner.
• Prepare and review customer/account reports as needed (open orders, status, etc.).
• Organize item meetings and participate in production and cadence meetings as required.
• Visit key customers and vendors to strengthen business relationships.
• Communicate customer feedback to improve service, sales and processes.

Skills

Customer service

Account management

Project management

Communication

Problem solving

Analytical skills

Organizational skills

Multitasking

Proactive

Teamwork

Windows/MS Office

Cost systems

Estimating reports

Education

High school diploma or GED

Post-secondary education preferred

Tools

Windows applications

MS Office

Job description

Smurfit Westrock is seeking a Project Manager to coordinate the flow of packaging/display/visual information and serve as a liaison among sales, estimating, accounting, production, and the customer. This onsite role at the Chattanooga Offset plant focuses on delivering efficient collaboration and timely service.

The PM will manage quotes, orders, scheduling, tracking, expediting, and shipping, while optimizing inventory and addressing quality issues with root-cause analyses.