Packaging Project Manager - OTIF & Customer Liaison

Smurfit Westrock plc; Chattanooga (TN); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Comprehensive training and development

Medical, dental, vision benefits

401k with match

Tuition reimbursement

Employee discounts

Employee referral bonus

Job summary

Smurfit WestRock plc in Chattanooga, TN, is seeking a Project Manager to coordinate packaging, display, and information flow across sales, estimating, accounting, production, and the customer. This onsite role requires strong communication, organization, and problem-solving skills.

As an on-site PM, you will manage quotes, orders, schedules, inventory, and delivery quality, while facilitating cross-functional meetings and continuous process improvements.

Qualifications

• High school diploma or GED required; Post-secondary education preferred
• Strong written and oral communication skills
• Project management, problem solving, and analytical skills
• Excellent organizational & time management skills
• Ability to multitask and complete tasks efficiently and accurately
• Attention to detail and ability to prioritize
• Must be proactive, a self-starter/takes initiative
• Ability to resolve conflicts and develop teamwork
• Personal computer experience and knowledge of Windows applications and Microsoft Office
• Ability to work with cost systems and estimating reports

Responsibilities

• Coordinate packaging/display/visual information flow between sales, estimating, accounting, production and customers
• Manage customer experience: quotes, orders, schedules/tracking, expediting, shipping, inventory management, reporting
• Estimate with sales and management to produce item quotes and document accordingly
• Process customer purchase orders, including data completion, documentation and tracking for on-time in-full deliveries
• Manage inventory to reduce excess aged stock and control costs
• Address quality complaints with root-cause corrective action within standard time
• Organize and communicate customer feedback on performance
• Attend production and item meetings, organize cadence meetings for accounts

Job description

Smurfit WestRock plc in Chattanooga, TN, is seeking a Project Manager to coordinate packaging, display, and information flow across sales, estimating, accounting, production, and the customer. This onsite role requires strong communication, organization, and problem-solving skills.

As an on-site PM, you will manage quotes, orders, schedules, inventory, and delivery quality, while facilitating cross-functional meetings and continuous process improvements.