Onsite Operations Supervisor — Lead & Develop Teams

NANA Regional Corporation; Williamsburg (KY); On-site; USD 65,000 - 90,000; Full time

Job summary

LDRM is seeking an Operations Supervisor to engage, supervise and train staff across assigned work units. The role emphasizes ensuring quality, directing processes, and using independent judgment to assign tasks aligned with production goals.

The position requires 1–2 years of supervisory experience in production, U.S. citizenship, and the ability to obtain a government security clearance. On-site work with possible telework when needed is typical.

Qualifications

• 1-2 years of supervisory experience (in a production environment preferred).
• 3 years of VSS program experience may be considered in lieu of supervisory experience.
• High School diploma or equivalent (Associates degree or higher preferred).
• U.S. citizenship.
• Ability to complete a corporate background investigation with credit and criminal checks.
• Ability to obtain and maintain a government security clearance.
• Strong verbal and written communication skills.
• Strong administrative and organizational skills.
• Basic computer skills.
• Excellent interpersonal and communication skills.
• Demonstrate a professional work ethic.
• Ability to work independently and as a team member.
• Analytical skills to analyze and evaluate data.
• Ability to disseminate information to a wide audience.

Responsibilities

• Engage with, supervise, direct, train, and assist staff in applicable support functions.
• Supervise employees and day-to-day operations for optimum quality standards.
• Provide direction through processes and procedures as needed.
• Use independent judgement to assign work based on site needs.
• Assist leadership to ensure timely delivery of all deliverables.
• Track progress of activities and adjust as needed to meet objectives.
• Report functional area status to the Unit Manager or Assistant Operations Manager.
• Manage employees using progressive discipline per handbook and union agreement where applicable.
• Identify employees for growth and advancement; recommend promotions.
• Identify underperforming employees; recommend termination as final step.
• Initiate performance reviews for area personnel.
• Interview and assess applicants; make hiring recommendations.
• Train new employees and conduct refresher training.
• Ensure SOPs are used, understood, and kept up to date.

Skills

Supervisory experience

VSS program experience

Verbal and written communication

Administrative skills

Organizational skills

Basic computer skills

Interpersonal skills

Professional work ethic

Independent work

Analytical skills

Dissemination of information

Education

High School diploma or equivalent

Associates degree or higher preferred

Job description

LDRM is seeking an Operations Supervisor to engage, supervise and train staff across assigned work units. The role emphasizes ensuring quality, directing processes, and using independent judgment to assign tasks aligned with production goals.

The position requires 1–2 years of supervisory experience in production, U.S. citizenship, and the ability to obtain a government security clearance. On-site work with possible telework when needed is typical.