Onsite Operations Specialist — Drive Efficiency

Addison Group; New York (NY); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Addison Group is seeking an Operations Specialist in Long Island, NY. This direct-hire, fully onsite role supports the Operations department by coordinating workflows, tracking work orders, and partnering with internal teams to meet priorities.

The ideal candidate has a Bachelor's degree, 3–5 years in operations or project coordination, and is fluent in English (Spanish bilingual a strong plus). Proficiency with Excel and MS Office is required, with a focus on efficiency and accuracy.

Qualifications

• Bachelor’s degree required.
• 3–5 years in operations, project management, or equivalent.
• Spanish/English bilingual strongly preferred.
• Experience in service-oriented industries such as facilities services, hospitality, healthcare, or property management.
• Proficiency with Microsoft Office, particularly Excel; intermediate Excel skills.
• Strong organizational and time management abilities with attention to detail.
• Excellent written and verbal communication skills.
• Ability to work independently and manage competing priorities.
• Strong analytical and problem-solving skills.

Responsibilities

• Track work orders from initiation through completion in internal systems.
• Collaborate with Billing and Accounts Receivable to ensure accurate invoicing.
• Monitor project timelines with department managers and follow up on items.
• Review operational metrics to identify inefficiencies and gaps.
• Develop recommendations to improve productivity, service quality, and cost efficiency.
• Coordinate programs with Accounting, Risk Management, and other teams.
• Provide admin and operational support to senior Operations leadership.
• Act as central resource for cross-functional requests and compliance tracking.
• Maintain records and project documentation for decision-making.
• Assist with special projects and process improvements.

Skills

Spanish/English bilingual

Excel

MS Office

Project coordination

Analytical skills

Education

Bachelor's degree

Tools

Microsoft Excel

MS Office Suite

Job description

Addison Group is seeking an Operations Specialist in Long Island, NY. This direct-hire, fully onsite role supports the Operations department by coordinating workflows, tracking work orders, and partnering with internal teams to meet priorities.

The ideal candidate has a Bachelor's degree, 3–5 years in operations or project coordination, and is fluent in English (Spanish bilingual a strong plus). Proficiency with Excel and MS Office is required, with a focus on efficiency and accuracy.