Operations Assistant

Soundbox; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Soundbox in New York is seeking a bilingual Operations Coordinator who can act as a bridge between front-line operations and internal support functions. You will help coordinate warehouse activities, logistics, and on-site installation projects while supporting compliance, finance, HR, legal, and tax processes.

The ideal candidate is fluent in Mandarin and English, highly organized, and capable of solving problems quickly in a fast-paced environment; 1+ years in operations or related fields is

Qualifications

• 1+ years in operations, administration, supply chain coordination, or related fields.
• Experience supporting finance, legal, or compliance is a plus.
• Proactive, adaptable, and able to work in a fast-paced environment.

Responsibilities

• Coordinate warehouse operations, logistics transportation, and on-site installation projects according to schedule and resolve issues.
• Support local compliance requirements, documentation, and operational procedures with Finance, HR, Legal, and Tax teams.
• Serve as a key point of contact between internal teams, vendors, contractors, and external partners to ensure smooth communication.
• Maintain and organize operational documents and contracts, supporting daily business operations.

Skills

Mandarin

English

Job description

We are seeking a quick-thinking, detail-oriented, and highly proficient bilingual Operations Coordinator to join our New York team. This role serves as a key link between front-line business operations and internal support functions. You will be responsible for coordinating warehouse operations, logistics, installation projects, and providing operational support for compliance, finance, HR, legal, and tax-related matters.

Key Responsibilities:

Supply Chain & Project Coordination: Coordinate warehouse operations, logistics transportation, and on-site installation projects. Ensure all processes are executed efficiently according to schedule and proactively resolve operational issues.

Compliance & Administrative Support: Work closely with Finance, HR, Legal, and Tax teams to support local compliance requirements, documentation, and operational procedures.

Cross-Functional Communication: Serve as a key point of contact between internal teams, vendors, contractors, and external partners to ensure smooth communication and effective collaboration.

Operations Support: Maintain and organize operational documents, contracts, and compliance records. Support daily business operations and complete additional tasks assigned by management.

Qualifications:

Language & Communication: bilingual proficiency in Mandarin and English (listening, speaking, reading, and writing). Ability to communicate effectively in business settings and prepare professional documents in both languages.

Personal Attributes: Professional presence with strong interpersonal skills and business etiquette. Proactive, adaptable, quick-thinking, and capable of solving problems in a fast-paced environment.

Experience: 1+ years of experience in operations, administration, supply chain coordination, project coordination, or related fields preferred. Experience supporting finance, legal, compliance, or government-related processes is a plus.

Professionalism: Highly organized, detail-oriented, and responsible. Ability to manage multiple priorities independently while working effectively as part of a team.