Onsite Operations & Quality Liaison for CM Partners

nextSource

Paramus (NJ)

On-site

USD 40,000 - 57,000

Full time

3 days ago

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Benefits offered by this job

Healthcare benefits

STD & LTD

401(k)

Discount program

Job summary

nextSource is seeking an Operations Specialist in Paramus, NJ, onsite, to support contract manufacturing relationships and operational execution across a limited network of partners. This service‑oriented role provides a critical link between internal teams and external manufacturers to ensure service reliability, cost efficiency, and product quality.

Responsibilities include serving as the on‑site CM contact, resolving production, shipping, and inventory issues, coordinating documentation in

Qualifications

Bachelor’s degree in supply chain, Engineering, Operations Management, Business Administration, or related field preferred
3 years of experience in contract manufacturing, filling, blending, packaging, supply chain, or manufacturing operations preferred
Experience in Cosmetics, Beauty, Personal Care, CPG, or related industries preferred
Aptitude and willingness for growth within specific areas manufacturing operations, quality processes, supply chain processes, and external partner relationships
Organized and proactive in supporting cross-functional projects and operational requirements
Experience with SAP, Oracle, Dynamics, Salesforce or similar ERP and reporting tools

Responsibilities

Serve as the on-site contact for assigned contract manufacturing partners
Support Associate Manager of Operations and Logistics Manager with on-site issue resolution surrounding production, shipping/receiving and inventory roadblocks or data discrepancies
Proactively ensure contract manufacturing partners receive timely, accurate, and actionable information required to successfully execute production
In person turnover of packaging and formulation samples for quotation and operational feasibility confirmation
In person review of final artwork files prior to component production
Regular updates to CMs regarding packaging or artwork updates that could impact production
Physical and digital IQC standards
Facilitate the timely turnover of line trial specifications, as well as final fill and assembly specifications
Precise and accurate documentation within the Salesforce system of all information turnover to CMs and teams
Escalate and support rapid communication and resolution of manufacturing constraints, supply interruptions, quality concerns, and operational risks
Build trust with manufacturing partner teams by proactively providing updates and documents well within lead time
Champion timely responses to CM questions and roadblocks
Serve as the on-site contact to Quality Assurance, Regulatory and R&D
Collaborate with PKG and CM Quality teams to ensure alignment in quality processes, required documents and expectations
Collaborate with PKG Lab and Regulatory to ensure all questions and follow ups for CM R&D Lab have been quickly and completely addressed
Partner with Quality and Manufacturing teams at both PKG and CM to investigate product deviations, non-conformances, customer complaints, audit findings, and out-of-specification results
Support change control processes involving formulations, packaging components, raw materials, manufacturing processes, and specifications
Promote a culture of quality ownership, compliance, operational excellence, and continuous improvement across the external manufacturing network
Build and maintain collaborative relationships with key stakeholders both internally and externally
Support cross-functional teams and contract manufacturers to achieve shared business objectives