Onsite Operations Lead & Client Relations

The-Onin-Group-; West Chicago (IL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Employee Stock Ownership Plan (ESOP)

Competitive commission & bonuses

401(k) with 3% match

Medical, dental, and vision insurance

Paid vacation & holidays

Tuition reimbursement

Job summary

Ōnin Staffing is seeking an Onsite Representative to manage daily operations at a client facility. You will oversee employee check-ins, attendance, and shift scheduling, while serving as the primary liaison between the client, branch, and onsite workforce.

You will support onboarding and training for new hires, build strong relationships with teammates and client contacts, and help ensure safety and compliance with client policies and reporting standards.

Qualifications

• Previous experience in staffing, recruitment, or workforce management.
• Familiarity with the light industrial sector incl. manufacturing, warehousing, or logistics.
• Proficient in Microsoft Office Suite or Google Suite.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• A relationship builder who thrives on helping others succeed.

Responsibilities

• Manage daily operations, including employee check-ins, attendance tracking, and shift scheduling.
• Serve as the key point of contact between the client, our branch, and the onsite workforce.
• Support onboarding, orientation, and training for new hires.
• Build and maintain relationships with teammates and client contacts to ensure satisfaction and performance.
• Monitor employee performance, provide feedback, and assist with meeting client expectations.
• Maintain accurate and timely reporting in line with branch and client requirements.
• Ensure compliance with workplace safety standards and client policies.

Skills

Staffing industry experience

Workforce management

Excellent communication

Strong organizational skills

Relationship builder

Tools

Microsoft Office Suite

Google Suite

Job description

Ōnin Staffing is seeking an Onsite Representative to manage daily operations at a client facility. You will oversee employee check-ins, attendance, and shift scheduling, while serving as the primary liaison between the client, branch, and onsite workforce.

You will support onboarding and training for new hires, build strong relationships with teammates and client contacts, and help ensure safety and compliance with client policies and reporting standards.