Onsite Operations & Client Staffing Manager

Integrity Staffing Solutions; North Aurora (IL); On-site; USD 75,000 - 110,000; Full time

Job summary

Integrity Staffing Solutions is seeking an Onsite Operations/Account Manager to own client relations, recruiting and operations for 24/7 client sites. You will manage the local relationship with our distribution center client and internal staffing teams.

You will foster strong connections with centralized business support units and drive KPI-based performance across multiple locations, including onboarding, safety, productivity and quality initiatives for 100+ hourly staff.

Qualifications

• 4+ years of progressive leadership experience with P&L responsibilities in a warehouse, e‑commerce, or manufacturing setting with client-facing duties.
• Experience in contingent workforce/staffing industry preferred.
• Bilingual Spanish/English helpful but not required.
• Experience managing an hourly workforce in retail or warehouse space.
• Strong time-management and ability to track multiple projects.

Responsibilities

• Own client relationship for contingent workers at the warehouse site.
• Oversee onboarding, safety, productivity, quality, hires, terminations, and performance management of contingent workers.
• Take full ownership of recruiting, onsite, candidate and associate programs.
• Track performance via KPI reports and identify opportunities for improvement.
• Analyze recruiting activity and devise action plans for improvement.
• Hold business reviews with clients to strengthen partnership.
• Hire, train, supervise, and motivate client-facing hourly staff across locations.
• Provide feedback and development plans; coordinate with HR for evaluations and discipline.
• Adhere to client safety and workplace policies.

Skills

Leadership

KPI reporting

Recruiting

Team management

Data-driven

Time management

Bilingual Spanish/English

Customer relationships

Microsoft Office

Tools

Bullhorn

Microsoft Office

Job description

Integrity Staffing Solutions is seeking an Onsite Operations/Account Manager to own client relations, recruiting and operations for 24/7 client sites. You will manage the local relationship with our distribution center client and internal staffing teams.

You will foster strong connections with centralized business support units and drive KPI-based performance across multiple locations, including onboarding, safety, productivity and quality initiatives for 100+ hourly staff.