Onsite Operations Leader - 24/7 Client & Staffing

Integrity Staffing Solutions; Phillipsburg (NJ); Presencial; USD 70.000 - 90.000; Jornada completa

Descripción de la vacante

Integrity Staffing Solutions seeks an Account Manager to own client relations, recruiting, and onsite operations for 24/7 client sites. You will lead a large hourly workforce and collaborate with distributed teams to meet service levels.

The role requires data-driven leadership and strong relationship skills, with experience managing 100+ staff in warehouse/e-commerce settings. Fluency in Spanish and English is strongly preferred, with travel up to 25%.

Formación

• 4+ years in leadership roles with P&L responsibilities in warehouse/e-commerce
• Experience managing an hourly workforce in a warehouse environment
• Fluent in Spanish/English (reading/writing/speaking) preferred
• Experience with Bullhorn is strongly preferred

Responsabilidades

• Lead operations in a 24x7 enviornment, align staffing with client volume and priorities
• Hire, train, coach, and manage client-facing managers and hourly staff
• Build relationships with client leaders through daily communication and problem solving
• Monitor KPIs such as fill rates, attendance, turnover, productivity, overtime and satisfaction
• Anticipate staffing gaps and allocate resources effectively
• Adapt plans quickly to changing conditions while balancing short- and long-term goals
• Own recruiting, onboarding, onsite support, and associate engagement programs
• Evaluate recruiting pipelines to meet client demand across locations
• Establish consistent operating procedures across sites
• Conduct regular client business reviews and propose improvements
• Collaborate with HR/safety/support for issue resolution and continuous improvement
• Reinforce safety expectations and adherence to client policies

Conocimientos

P&L leadership

Bilingual Spanish/English

Hourly workforce management

Client relationship skills

Data-driven

Exception handling

Herramientas

Bullhorn

Descripción del empleo

Integrity Staffing Solutions seeks an Account Manager to own client relations, recruiting, and onsite operations for 24/7 client sites. You will lead a large hourly workforce and collaborate with distributed teams to meet service levels.

The role requires data-driven leadership and strong relationship skills, with experience managing 100+ staff in warehouse/e-commerce settings. Fluency in Spanish and English is strongly preferred, with travel up to 25%.