Onsite Office Equipment Technician – Copier/Printer Expert

DEX Imaging Inc.; Pensacola (FL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Paid training

Mileage reimbursement

Travel compensation

Supportive team culture

Job summary

DEX Imaging is seeking a Field Service Technician in Pensacola, FL to diagnose, repair, and maintain copier and printer equipment at customer sites. This role emphasizes hands-on troubleshooting and exceptional customer service.

You will install, configure, and test devices, keep service records, and coordinate with a team to cover an assigned territory. Experience with Konica Minolta, HP, Sharp, or Canon is valued, with training available for the right candidate.

Qualifications

• Experience servicing office technology equipment preferred.
• Manufacturer certifications or hands-on training in office equipment are a plus.
• Strong troubleshooting and mechanical aptitude is essential.

Responsibilities

• Diagnoses, troubleshoot, and repair office technology equipment, including copiers, printers, and multifunction devices.
• Perform preventive maintenance and complete routine service calls.
• Install, configure, and test equipment at customer locations.
• Provide excellent customer service and technical support during onsite visits.
• Maintain accurate service records and communicate repair updates clearly.
• Manage assigned territory and service schedule efficiently.
• Work independently while remaining connected to a supportive service team.
• Continue developing knowledge of office technology and manufacturer service procedures.

Skills

Mechanical aptitude

Troubleshooting

Customer service

Communication skills

Time management

Basic computer knowledge

Networking knowledge

Job description

DEX Imaging is seeking a Field Service Technician in Pensacola, FL to diagnose, repair, and maintain copier and printer equipment at customer sites. This role emphasizes hands-on troubleshooting and exceptional customer service.

You will install, configure, and test devices, keep service records, and coordinate with a team to cover an assigned territory. Experience with Konica Minolta, HP, Sharp, or Canon is valued, with training available for the right candidate.