Onsite Network Support Technician - Manufacturing IT

ZT Group Intl, Inc. dba ZT Systems; Secaucus (NJ); On-site; USD 61,000 - 81,000; Full time

Benefits offered by this job

401(k) plan

Tuition reimbursement

PTO & holidays

Wellness resources

Job summary

ZT Systems, a Sanmina Company, seeks an onsite Network Support Technician to provide first-line network support in its Secaucus, NJ manufacturing environment. You will troubleshoot Layer 1 and Layer 2 issues, install and replace network hardware, and escalate complex problems to senior engineers.

The role is on-site five days a week, supporting production floors, labs, and server rooms. A Bachelor's degree or equivalent, plus 2+ years of hands-on experience with Palo Alto and Cisco, are

Qualifications

• Bachelor's degree or equivalent practical experience.
• 2+ years supporting enterprise or manufacturing networks at Layer 1 and Layer 2.
• Hands-on experience with Palo Alto and Cisco.
• Working knowledge of TCP/IP, subnetting, DHCP, DNS, VLANs, Ethernet switching, SNMP and Syslog monitoring.
• Hands-on racking, stacking, and cabling with copper and fiber.

Responsibilities

• Provide onsite first line network support for manufacturing environment (Secaucus, NJ).
• Troubleshoot Layer 1 and Layer 2 issues; collect diagnostics for tickets.
• Install and replace switches, access points, SFP modules, patch panels, and racks.
• Log tickets using ITIL workflows and escalate Layer 3, firewall, OT/PLC, and security issues.
• Join after-hours and 7x24 plant coverage rotation.

Skills

Networking fundamentals

TCP/IP

LAN switching

Palo Alto devices

Cisco devices

Education

Bachelor's degree or equivalent

Tools

Palo Alto

Cisco

Job description

ZT Systems, a Sanmina Company, seeks an onsite Network Support Technician to provide first-line network support in its Secaucus, NJ manufacturing environment. You will troubleshoot Layer 1 and Layer 2 issues, install and replace network hardware, and escalate complex problems to senior engineers.

The role is on-site five days a week, supporting production floors, labs, and server rooms. A Bachelor's degree or equivalent, plus 2+ years of hands-on experience with Palo Alto and Cisco, are