Onsite Manufacturing Network Support Technician

ZT Systems; Secaucus (NJ); Presencial; USD 61.000 - 81.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive base salary

401(k) retirement savings plan

Tuition reimbursement

Medical, dental, and vision coverage

Paid time off

Descripción de la vacante

ZT Systems, a Sanmina Company, seeks an onsite Network Support technician to troubleshoot Layer 1/2 issues in a manufacturing environment in Secaucus, NJ. You will install and replace switches, patch panels, and racks while following ITIL processes.

You will join after-hours and 2nd/3rd shift rotations to cover 7x24 plant operations, logging tickets and escalating complex issues to senior engineers. Strong PPE discipline is required.

Formación

• Bachelor’s degree or equivalent practical experience.
• 2+ years supporting enterprise or manufacturing networks at Layer 1 and Layer 2.
• Hands-on racking, stacking, and cabling with copper and fiber (Cat5e/Cat6).
• Working knowledge of TCP/IP, subnetting, DHCP, DNS, VLANs, Ethernet switching, SNMP and Syslog monitoring.
• Comfortable on an active plant floor and PPE compliance.

Responsabilidades

• Support production floors, labs, warehouses, and server rooms onsite.
• Troubleshoot packet loss, link drops, interface errors, and wrong VLANs; collect diagnostics for tickets.
• Check cabling, patch panels, switch ports, speed and duplex, transceivers, and MAC address tables; monitor switch health with network tools.
• Install and replace switches, access points, SFP modules, patch panels, and racks.
• Log tickets using ITIL workflows; obtain change approval before touching production; elevate Layer 3, firewall, OT/PLC, and security issues.

Conocimientos

L1-L2 support

Palo Alto

Cisco

Educación

Bachelor's degree

Herramientas

TCP/IP

DHCP

DNS

Descripción del empleo

ZT Systems, a Sanmina Company, seeks an onsite Network Support technician to troubleshoot Layer 1/2 issues in a manufacturing environment in Secaucus, NJ. You will install and replace switches, patch panels, and racks while following ITIL processes.

You will join after-hours and 2nd/3rd shift rotations to cover 7x24 plant operations, logging tickets and escalating complex issues to senior engineers. Strong PPE discipline is required.