Onsite Network Data & Communications Analyst (Top Secret/SCI)

System One, Inc.; Bay St. Louis (MS); On-site; USD 70,000 - 100,000; Full time

Job summary

System One, Inc. is seeking a Network Data Comm Analyst for an onsite, 1+ year contract at the Stennis Space Center in Mississippi. The role requires 3+ years of network administration and familiarity with Windows systems, with duties including 24/7 monitoring, troubleshooting, and customer support across telecom and data systems.

The candidate should hold or be able to obtain TS/SCI clearance. DHS or Cisco/Microsoft certifications are preferred, along with strong incident management and

Qualifications

• 3+ years of experience working with networks and performing Network Administration/Troubleshooting.
• Must be familiar with Windows Systems administration tools and processes such as adding and removing user accounts and configuring / correcting profile issues.
• Knowledge in coordinating problem resolution and working across IT functional areas.
• Proven ability to manage multiple tasks/events simultaneously and deliver on time.

Responsibilities

• Monitoring, installation, modification, testing and servicing of network equipment.
• Maintain continuous availability in the customer call queue throughout each scheduled shift, promptly and efficiently resolving customer inquiries and issues in accordance with established service standards.
• Provide peer support and on-the-job coaching by answering process questions, sharing best practices, and helping colleagues build the knowledge needed to perform their duties effectively.
• Resolving networking/customer related concerns and issues.
• Supporting engineers in troubleshooting network instability.
• Communicating to customers and Leidos leadership of any impact to operational continuity.
• Possessing a comprehensive understanding of network and device relationships.
• Conduct scheduled monitoring of NVC reports, applications, and data flows; prepare timely status reports; and promptly escal...
• Ability to effectively balance priorities and customer needs during periods of outages or moments of degradation of services

Skills

Network Admin

Windows Admin

Multi-tasking

Education

Bachelor's degree or equivalent

Tools

CCNA

Security+

Microsoft Certification

Job description

System One, Inc. is seeking a Network Data Comm Analyst for an onsite, 1+ year contract at the Stennis Space Center in Mississippi. The role requires 3+ years of network administration and familiarity with Windows systems, with duties including 24/7 monitoring, troubleshooting, and customer support across telecom and data systems.

The candidate should hold or be able to obtain TS/SCI clearance. DHS or Cisco/Microsoft certifications are preferred, along with strong incident management and