Banking Client Experience Specialist (NY Branch)

Esquire Bank; Jericho (NY); On-site; USD 50,000 - 55,000; Full time

Job summary

A local banking institution is seeking an entry-level position to provide exceptional client support at their New York Branch. The role includes answering calls, assisting customers with transactions, and ensuring a welcoming environment. Ideal candidates will have a high school diploma and experience in customer service, alongside strong communication skills. This full-time role offers a salary range of $50,000 - $55,000 per year.

Qualifications

• 1-3 years of teller/customer service experience.
• Exceptional verbal, written, and interpersonal communication skills.
• Ability to work independently with little to no supervision.

Responsibilities

• Answer and direct incoming telephone calls and greet customers.
• Assist customers with deposits, withdrawals, or payments.
• Open commercial and consumer accounts and assist with inquiries.

Skills

Verbal communication

Written communication

Customer service

Time management

Cash handling

Salesforce

Microsoft Office

Education

High school diploma or equivalent

Tools

Salesforce

Microsoft Excel

Job description

A local banking institution is seeking an entry-level position to provide exceptional client support at their New York Branch. The role includes answering calls, assisting customers with transactions, and ensuring a welcoming environment. Ideal candidates will have a high school diploma and experience in customer service, alongside strong communication skills. This full-time role offers a salary range of $50,000 - $55,000 per year.