Onsite Medical Records Processor - ROI & HIPAA

Healthmark Group; Danville (VA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

HealthMark Group is hiring an entry-level Onsite Medical Records Processing Specialist in Muscle Shoals, AL. The role offers a $1,000 sign-on bonus and requires coverage onsite as needed.

Responsibilities include processing ROI requests, maintaining 100% ROI accuracy, and meeting tight turnaround times. Candidates should be reliable, quick learners with strong attention to confidentiality and customer service.

Qualifications

• Fast learner
• Dependable
• Quick worker
• Team player
• Positive attitude
• Someone who strives to do more

Responsibilities

• Complete all incoming ROI requests in a timely and efficient manner.
• This position must maintain 100% ROI Accuracy.
• This position must complete all STATs within an hour and maintain a 24-hour turnaround time for all other ROI requests.
• This position must keep all queues current.
• Validates requests and authorizes for release of PHI according to established procedures.
• Performs quality checks on all work to ensure the accuracy of the release, confidentiality, and proper invoicing.
• Maintains confidentiality, security, and standards of ethics with the employer and medical records information during transport, storage, and disposal.
• Complete legal affidavits and questions as needed.
• Regularly scan ROI request into chart.
• Abides by the ROI policy specific to both HealthMark and the client.
• This position must maintain a neat, clean, and professional personal appearance and observe the dress code established by the client.
• This position must maintain a clean and orderly work area. Ensure that records and files are properly stored before leaving the area and ensure adequate supplies to meet needs.
• Maintain and update facility guide as needed.
• Provides excellent customer service by being attentive and respectful.
• Follows-through as promised.
• Proactive in identifying PT complaints with the ability to de-escalate as needed.
• Communicate effectively with customers.
• Achieve maximum customer satisfaction.
• Assist clients, patients, and requestors with the status of requests for medical records via phone call.

Job description

HealthMark Group is hiring an entry-level Onsite Medical Records Processing Specialist in Muscle Shoals, AL. The role offers a $1,000 sign-on bonus and requires coverage onsite as needed.

Responsibilities include processing ROI requests, maintaining 100% ROI accuracy, and meeting tight turnaround times. Candidates should be reliable, quick learners with strong attention to confidentiality and customer service.