Onsite Medical Records Processor — HIPAA-Savvy & Fast ROI

Healthmark Medical; Danville (VA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

HealthMark Group is seeking an entry-level onsite Medical Records Processing Specialist to join our team in Muscle Shoals, AL. You will handle ROI requests, ensure 100% accuracy, and maintain timely turnaround times while protecting PHI and following HIPAA rules.

The role emphasizes excellent customer service, confidentiality, and adherence to client policies, with a $1,000 sign-on bonus paid after 180 days. This is an on-site, entry-level opportunity with growth potential.

Qualifications

• Fast learner
• Dependable
• Quick worker
• Team player
• Positive attitude
• Someone who strives to do more.

Responsibilities

• Complete all incoming ROI requests in a timely and efficient manner.
• Maintain 100% ROI Accuracy.
• Complete all STATs within an hour and maintain a 24-hour turnaround for other ROI requests.
• Keep all queues current.
• Validate requests and authorize release of PHI per procedures.
• Perform quality checks on all work for accuracy, confidentiality, and invoicing.
• Maintain confidentiality, security, and ethics with PHI during transport, storage, and disposal.
• Complete legal affidavits and questions as needed.
• Regularly scan ROI requests into chart.
• Abide by ROI policies for HealthMark and client.
• Maintain a neat, clean, professional appearance and comply with client dress code.
• Keep a clean and orderly work area and ensure proper storage of records.
• Maintain and update facility guide as needed.
• Provide excellent customer service and be attentive and respectful.
• Follow through as promised.
• Identify PT complaints and de-escalate when needed.
• Communicate effectively with customers and achieve maximum satisfaction.
• Assist clients, patients, and requestors with request status via phone.

Job description

HealthMark Group is seeking an entry-level onsite Medical Records Processing Specialist to join our team in Muscle Shoals, AL. You will handle ROI requests, ensure 100% accuracy, and maintain timely turnaround times while protecting PHI and following HIPAA rules.

The role emphasizes excellent customer service, confidentiality, and adherence to client policies, with a $1,000 sign-on bonus paid after 180 days. This is an on-site, entry-level opportunity with growth potential.